Privacy Policy

Delta Smiles Center, a trade name (DBA) of DELTA SMILES LLC (“Delta Smiles Center”, “we”, “us”) respects your privacy. This Privacy Policy explains what information we collect through our website deltasmilescenter.com and its related pages, how we use it, who we share it with, how long we keep it and the choices you have, including our text messaging (SMS) program. By using our website you agree to the practices described in this policy.

1. Who we are

Delta Smiles Center is a cosmetic dentistry practice located at 8950 SW 74th Court, Unit 1201, Miami, FL 33156, United States. Email: info@deltasmilescenter.com. Phone: (305) 555-0100.

2. Information we collect

Information you give us directly, when you fill out a form or the smile quiz, call us, or contact us by text message, WhatsApp or email:

  • Your name, mobile phone number and email address.
  • The content of your messages and what you tell us about what you would like to improve about your smile.
  • Quiz answers: the treatment you are considering, when you would like to start, your preferred payment method, a self-reported approximate credit range (we do not pull your credit report) and whether you can visit us in Miami.

Text message consent records: if you agree to receive text messages, we keep the box you checked, the exact consent language you agreed to, the date and time, the web page where you gave consent, the language and the IP address it was submitted from. We also keep any opt-out requests.

Technical information collected automatically: IP address, device and browser type, pages visited, date and time of your visit and the page that referred you. This information is collected through cookies and similar technologies (see section 9).

3. How we use your information

  • To respond to your requests and prepare your evaluation or quote.
  • To schedule, confirm and remind you of appointments, and to follow up on your treatment.
  • To send you text messages only of the type you agreed to (see section 4).
  • To send you emails related to your request and, if you agree, information about our services.
  • To keep records that document your consent and to honor your opt-out requests.
  • To improve our website and services, and to protect them against fraud and misuse.
  • To comply with our legal obligations.

4. Text messaging (SMS) program

How we obtain your consent: we only send you text messages if you give us your consent by checking the corresponding box on our web forms (contact form or smile quiz). The boxes are not pre-checked and are optional: you can submit the form without checking them. Giving consent is not a condition of receiving our services or making any purchase.

Types of messages (each requires its own consent):

  • Informational (non-marketing) messages: replies to your request, appointment confirmations and reminders, and follow-up on your treatment.
  • Marketing messages: special offers, promotions and updates about our services.

How we use your number: we use your mobile number only to send you the messages you agreed to receive from Delta Smiles Center. Your consent applies only to Delta Smiles Center and to the types of messages you agreed to; it is not transferred to other companies or used for other programs. We do not use purchased, rented or shared phone number lists.

Frequency and rates: message frequency varies. Message and data rates may apply according to your mobile plan.

Opt-out and help: reply STOP to any of our messages to stop receiving them, or HELP for help. See every way to opt out in section 8 and the full program details in our Terms and Conditions.

5. Who we share your information with

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent or trade your personal information, including your phone number and your consent to receive text messages.

We only share information with service providers who need it to help us operate and who are required to protect it and use it only for that purpose:

  • Our patient management, communications and messaging platform, and the telecommunications providers and wireless carriers that deliver text messages.
  • Our website hosting and email providers.

We may also disclose information when required by law, to respond to legal process, or to protect the rights, safety or property of our patients, our staff or Delta Smiles Center.

6. Health information

Health information created during your care at our practice is protected under the federal HIPAA law and is governed by our Notice of Privacy Practices, which you will receive at your visit. This Privacy Policy applies to information collected through the website. Please do not send detailed medical information or medical emergencies through the website forms or by text message; in an emergency, call 911.

7. How long we keep your information

  • We keep information about your requests for as long as needed to serve you and provide our services, or as required by law.
  • We keep your phone number and consent records while you are enrolled in our text messages and, afterwards, for as long as needed to show that we obtained your consent in accordance with the law.
  • If you opt out, we keep your number and the record of your opt-out for the sole purpose of making sure we do not message you again.

8. Your rights and choices

Stop receiving text messages: you can revoke your consent at any time and by any reasonable means, including:

  • Replying to any of our messages with STOP, END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE or OPT OUT, or asking in your own words.
  • Emailing us at info@deltasmilescenter.com.
  • Calling us at (305) 555-0100 or telling our staff at the office.

When you reply STOP you will receive a single message confirming your opt-out, and we will not send you any further messages. We honor opt-out requests as soon as practicable and no later than 10 business days.

Emails: you can stop receiving marketing emails using the unsubscribe link included in every email or by writing to us.

Access, correction and deletion: you can ask us for a copy of your personal information, or ask us to correct or delete it, by writing to info@deltasmilescenter.com. We may keep certain information when required by law.

9. Cookies and similar technologies

We use cookies and similar technologies to make the website work properly, remember your preferences (such as language), understand how the website is used and measure the results of our advertising. You can set your browser to refuse or delete cookies; some features of the website may not work properly without them.

10. Security

We use reasonable administrative, technical and physical safeguards to protect your information against unauthorized access, use or disclosure, including encrypted website connections (HTTPS). No system is completely secure, so we cannot guarantee absolute security.

11. Links to other websites

Our website may contain links to third-party websites, such as maps or social networks. We are not responsible for the privacy practices of those websites; we encourage you to review their policies.

12. Children

Our website and text messaging program are intended for people 18 years of age or older. We do not knowingly collect information from minors through the website. If you believe a minor has sent us information, contact us and we will delete it.

13. Changes to this policy

We may update this Privacy Policy. The current version will always be posted on this page with its last updated date. If the changes affect how we use your phone number for text messages, we will ask for your consent again when required by law.

14. Contact

If you have questions about this Privacy Policy or your information:

Delta Smiles Center (DELTA SMILES LLC)
8950 SW 74th Court, Unit 1201, Miami, FL 33156
Email: info@deltasmilescenter.com
Phone: (305) 555-0100